Repair and Technical Support Center

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Let us know how we can help!
  • Technical questions
  • Product feedback 
  • Returns 

Tel: 866.258.2182 or 952.426.6189
Email: customercare@cogentixmedical.com


Cogentix Medical strives to deliver the upmost in quality.  However, on occasion, customers may need to return product due to a product incident, or in the case of Cogentix Medical endoscope products, for service and repair. All sales are final except when it relates to warranty claims. 

Product Returns

Before returning your product you will need to complete this form.  Our Repair and Technical Support Specialists are ready to assist you in completing the form, if needed. Once we receive the completed form, we will respond within one working day with any follow-up questions and/or return instructions.

Product Feeback

We want to ensure our products are meeting your expectations for safety and performance.  If you have concerns, please complete this form.  Our Repair and Technical Support Specialists are ready to assist you in completing the form.

Note: Do not ship equipment to Cogentix Medical prior to receiving a Returned Merchandise Authorization number. We are not able to process items received without the appropriate documentation.